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616-772-2822
110 E Main Ave Zeeland, MI 49464
616-534-4958
825 44th ST SW Wyoming, MI 49509
REBATE
Energy Star Logo
3.9 | 428 Reviews

4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4000HWA

Available in 2 Color(s)

color swatch Black Steel
WM4000HBA
$799
color swatch White
WM4000HWA
$799

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

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Power Clean Big Loads in Under 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Image Feature

Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Image Feature

Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Image Feature

More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Image Feature

Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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Warranty/Certification

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. Learn more.

Image Feature

Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Watch Video

Image Feature

Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Image Feature

Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Power Clean Big Loads in Under 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your washer remotely, track and download cycles, connect with Google or Alexa voice assistants, and access smart diagnosis, customer support, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to help you keep them running smoothly. Learn more.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • Premium looks with real tempered glass doors designed to last
Laundry Appliance Capacity
Capacity 4.5 cu. ft.
Summary
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
Energy
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
Washer Programs
No. of Washer Programs 12
Washer Programs Allergiene®, Bright Whites™, Bedding, Delicates, Downloaded, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
Laundry Appliance Convenience Features
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
Certification
AAFA Yes
Power Source
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
Dimensions
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 212.1 lbs
Weight (Product) 198.4 lbs
Weight (Product/Carton) 198.4 / 212.1 lbs.
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028288

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 1/1/2025 to 4/2/2025 Must be postmarked by: 6/2/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 6/2/2025.

LG Buy More Save More Rebate

Offer Expires: 1/2/2025 to 4/2/2025 Must be postmarked by: 6/2/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 6/2/2025.

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21-07-06 LG Turbo Charged Timesaver

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

71% of reviewers recommend this product.

5 Stars

Love the smart diagnosis feature

Susan925 1/11/2025

We bought the WM4000 front load washer from the Best Buy Store. The washers functions are amazing its sensor based technology and the washer will determine how long it takes to wash a load based on how much is put into the tub and how dirty. Im very happy with this new washer.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

One fault

Craziedog3 1/9/2025

Bought about 14 months ago. Only leaked out of the soap dispenser twice Reported the second leak on 12/26 and LG did honor the one year warranty because the first one was reported in September and they are sending me a new soap dispenser. When I get it maybe Ill update this review. I also dont know why I was sent this review request because this machine was definitely not free or discounted except for a small sale at the store. The dispenser as far as I know I havent been billed for.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Clarke 53 1/6/2025

Washer is excellent Wanted a large capacity to do 1 load of sheets and pillow cases. Great machine and capacity for Our space.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Quiet and efficient

JeffyB 1/4/2025

Efficient and quiet. Does a great job washing all kinds of items incl dog toys.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

John Deurloo

Trina s 1/2/2025

I like it. It works great. It cleans good. It spin out good. It is great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

washer is amazing.

MichaelWagner29 1/2/2025

I bought a washer and I did not remove the packaging bolts. The tech removed the bolts and now the washer runs like perfect.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great economical washing machine

Alan PE 1/1/2025

Great washing machine and very economical on water and detergent use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

It does a great job.

Mom27 12/31/2024

I love my machine Its quiet efficient. Its full size and the clothing comes out clean and unwrinkled
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Poor installation or poor hoses and equipment

Buchbird 12/30/2024

We purchased our new washer dryer fro Costco. Following the installation we were very happy for approximately 4 weeks. Then water was all over the floor. It was 5 days after scheduling an LG repair person that we were informed that the repair would not be covered because it was an installation problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Best set of many

LH24 12/29/2024

I have had several different washer dryer sets this is the best set for use and cleaning of clothes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great product

Moondog05 12/29/2024

Have had our washer for over a month and absolutely love it We love the WiFi Feature and how quickly and efficiently it washes.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Amazing Washing Machine

Geno914 12/27/2024

I bought this washing machine to replace my previous LG washing machine that was ~15 years old but still working. The Consumer Reports review for this washing machine and the LG deal was too good to say no. Anyways Im extremely happy with this upgrade Its quieter more efficient by adjusting time based off load size also love how the machine updates my LG app and Alexa. No more constantly checking on progress or leaving clothes in the washing machine mold. Highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features and quiet

Rosemary86 12/26/2024

I bought in April 2024 and so far very happy especially have 2 loads a day with bedridden husband.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Spend the extra on a better product

Soflochic 12/26/2024

Id give a 0 star if I could Washer is 14 months old and needs a new control panel. Cost of repair is $490. Almost what I paid for the washer. LG is all looks Spend the extra and get a better product I wish I did
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Regret this purchase

Ambo73 12/23/2024

I did extensive research before purchasing and went with this model because of the great reviews. That was a mistake. I have had the washer for less than a month. The clothes are soaking wet at the end of the cycle. I have to run a separate spin cycle after every load and they are still too wet to put in the dryer. Often times there is standing water in the bottom of of tub. The unit was professionally installed less than a month ago so I do not believe it is an issue with the drain hose. I have followed all of the trouble shooting steps and the issue persists. I do like the app and some of the features but I regret not sticking with the brand I used to own.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features

Clemson864 12/21/2024

Brought the combo in July the best washer and dryer Ive ever purchased. So many awesome features
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Good features

Rosemary86 12/15/2024

I bought this a little over 6 months ago and the signal didnt work all of a sudden. I didnt touch anything. I called in and they told me what to do. This also happened to my dryer I just bought the first week. I can I get booklets for my washer and dryer?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Manufacturing Defect

PHur 12/15/2024

I bought it in June and it still does not work. I have purchased 4 LG appliances in the past 6 months. All are good except this one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Washing Machine

Voipguy 12/14/2024

This washer is great. It is quieter than the one it replaced and the steam is an awesome feature.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LG washet

Me is Mike 12/11/2024

LG washer is the 2nd one I have owned and i would buy that brand again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Works amazing

Simon Katz 12/10/2024

Im so happy with my washer and dryer They work fast and well
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

hon1 12/2/2024

Bought my new washer about 2 weeks ago and all is well so far. So much faster than my old washer which was also LG and served us well for many years. So hopefully same great experience with this one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Easy to operate

peter71 12/1/2024

I have owned this washer for three weeks and Im very pleased with the quality of the machine. Its easy to operate and does a great job. Quiet does the job in less time than the old machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

DO NOT BUY LG

DAWBERS 11/27/2024

We owned this machine for less than one year. Within 2 months of using it / within 10 washes it started making a scraping noise. We immediately called support and after several minutes we were able to schedule a service appointment. The service is contracted out AE Factory Services who proceeded to reschedule the appointment three times 9/2310/810/15 and only notifying us the day of the appointment. So we stayed home for nothing. without diagnosis in the meantime they shipped us parts. When they finally showed up on 11/12 one service person arrived and stated that they thought it was a tub assembly issue. Which he stated was an extensive 2 man job to repair -- in his words the whole washer needs to be torn apart. I suggested to my husband because the machine is under warranty less than one year old with very little use I would prefer it be replaced. With that he has spent several hours on the phone speaking to several service people with no resolution. I WILL NOT BUY ANOTHER LG WASHER AND DRYER I also called home depot to see if they would help and they were not helpful whatsoever. They should stand behind their customers in my opinion. Today 11/27 they delivered a extremely large and heavy part to my home that my husband and I could barely get inside. My husbands last call was to escalate on 11/22 and we still have not heard back. DO NOT BUY LG
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Washer

MEZPH 11/25/2024

Were very happy with our new LG washer Very quiet. I feel like my whites are even brighter too
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Unpleasant lingering odor.

SPLM 11/24/2024

Was very excited to get this machine but the odor comi g from it is overpowering. Its like the machine is mildew scented in purpose. I sent back the first one got a different one and this one is also scented LG customer service said to run theTubClean cycle with Tide machine cleaner - 10 packets later nothing has changed. Considering sending this and the matching dryer back and getting another brand. My whole house smells like mildew and LG told me its a normal manufacturing odor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Tracy Cox 11/19/2024

Looks like excellent kitchen laundry products. Do you carry dishwashers?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor customer experience

elbo 11/18/2024

Not a godd start so far...delivery and commuication has been a abysmal from both LG and their delivery company. Multiple missed delivery dates very disaponting.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Solid Unit

FishChick 11/15/2024

I purchased the precursor to this unit 12 years ago and had great luck with it. I moved and purchased this unit which so far seems to be just as terrific
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great features

Cesarodrigo 11/12/2024

Excellent unit highly recommend install service was amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Cleans the clothes

REBuchanan 11/11/2024

I bought a new LG washer and dryer and it work better than my Whirlpool
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sorry company

Sha0000 11/11/2024

Im still waiting for service on my washer its been a week
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Loud

BMill3 11/11/2024

Brand new and very noisy especially compared to the WM3700 it replaced. Loud water fill and really loud clunk when the water valve shuts. Hear it through out the house. Had a tech come out and he said it was loud. He called LG support to see if anything could be done. They told him over the phone that it was normal without even listening to it. So no help from LG support. It does clean well and is considerably faster then the old LG.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont expect delivery any time soon...

rez999 11/7/2024

Ordered this washer and choose the quickest delivery and installation date. It was slower than Home Depot but I decided I could wait an extra couple days. But then the day before the delivery they said they were overbooked and pushed me back 2 more days. Waited longer. The day of the delivery came and I heard nothing about a delivery window. I checked with the only number I had. No information. Called LG. They had no information and no phone number they could give me. They told me that if it wasnt delivered in 7-10 days then they could give me an inconvenience discount. Who can wait that long for a washer They had no way to get ahold of THEIR delivery company except by email. They could take my money but could not give me any information about how to get the washer. No other phone numbers. Not even a timeline of when I could expect to hear from someone. Canceled my order and now I get to wait 7-10 more days to get my money back. Worst customer service. Why sell a washer you cant deliver
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Good machine: Awful installation

emp51 11/3/2024

Its a very nice washing machine. The delivery and installation was abysmal. 1- they left the shipping bolts in. 2. Scheduled a 2nd visit to finish and they didnt show up. No call nothing. Poor customer service. I had to pay someone to finish the free installation offered by lg.com.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Love my LG Washer

DCL52 11/2/2024

My new LG is incredible I love the notification on my phone and the ability to start the laundry load remotely. The spin cycle is great
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Poor Control Panel Design

Sillik 10/31/2024

I love this washer. It has all the features I wanted. It is quiet and cleans well However there is what I consider a major design flaw. The control panel labels do not light up. I am having to use a flashlight to read them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

not yet hooked up

lian123 10/29/2024

I will tell you once the washer is hooked up and ready to be used
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Washes clean

Henry m Kerandi 10/26/2024

Its quiet but was malfunctioning with vibration sensor
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Quiet and has great features

Babz6666 10/24/2024

I was familiar with this product and am so happy I now own my own
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LG WM4000HWA

Don_68 10/22/2024

I purchased the WM4000HWA washer to replace a Maytag that had failed. I didnt expect this to be such an upgrade but it was. Although I only have been using it for a short 2 weeks it has been amazing. The turbo mode is a must have the cycle is literally minutes it leave the clothes clean and dry. This is my first LG but wont be my last. If you are on the fence dont hesitate this machine is spectacular.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Emb18372 10/18/2024

Cant use as third party hasnt been able to install it for two weeks
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Front loader for the win

SegoCNDZ 10/17/2024

I couldnt be happier finally a washer that cleans clothing well I like the app as well that reminds me when cycles are done since I have the tendency to forgot when I start a load. Only minus is I wish I had more paper information about wash cycles need the app to get more details.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Works great

FishChick 10/16/2024

I bought the older version of this unit 11 years ago and never had a problem. I moved and purchased my new set which is even better with enhanced features Couldnt be happier and highly recommend
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Impressed by the convenience and the cleanliness.

Evan00 10/13/2024

I did not know washers could be this great. Im impressed by the smart interface and the features of the washer. It is incredibly convenient to have the washer sense how big the load is and display a timer on the interface. No need to check the laundry room to see if your clothes are still washing Im also impressed by how dry the clothes are after the spin cycle completes. I definitely save money on electricity on less time spent drying clothes.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great features and low sound

Rxpbsr 10/12/2024

I got this washer after my previous lg front loader had a bearing go out after13 years.I like the features and how quiet it is .
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Delivery Customer Service Inadequate

ADEN303 10/9/2024

I cannot review this product - LG clothes washing machine WM4000HWA. LG did not deliver the product after purchase despite LGs assertion of Flexible Delivery for purchases made on the LG Shopping Portal. The Flexible Delivery and even LG Mandated delivery ETA Estimated Time Of Arrival never happened. Twice the ETA was not fulfilled October 2 October 4 2024 ETA 3-7 PM. LG customer service was unresponsive in determining the reason for not delivering a product that had been fully paid for.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Good cleaning large capacity

Irene Nancy 10/9/2024

Ive only done a few loads but it seems to be working fine. The door is large so it is a litfle hard to reach around it to load and unload. Its against a wall and facing the dryer. It is quiet and spins the clothing really dry. I prefer analog controls to the computerized but I no longer have a choice in the matter. The many wash cycle options seem unnecessary when you could just have selection buttons to choose temp time spin speed etc.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

So far we are happy with unit although still learn

abebythec 10/5/2024

Other than a supply delay and exchange issue LG service including customer service and the President Liason office rep were as helpful as they could be.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Delivery Customer Service Inadequate

ADEN303 10/5/2024

The product ordered below was not delivered. LG Customer Service was also inadequate. On two occasions delivery was expected but the company did not show up. Wasted my time despite LG promising Flexible delivery. The Est. Deli. Tm. ETA was determined by LG however did not receive the order as promised. Date Purchased: Sep 25 2024 Order #: 1109721762 WM4000HWA.ABWEVUS Shipment: 1 of 1 Delivery scheduled for Wed Oct 02 ETA 3-7PM est. Not receivedFri Oct. 4 ETA 3-7 PM Not received 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash 360 and Built-In
Originally posted on lg.com

No, I do not recommend this product

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